Frequently Asked Questions
Everything you need to know about shopping with Livingstone International.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
How do I return a fashion item that doesn't fit?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different collections.
Are your materials sustainably sourced?
At Livingstone International, we are committed to ethical fashion. We source 80% of our fabrics from sustainable suppliers and ensure fair labor practices across all our manufacturing sites.